ÔmosaïcDesign undertakes to comply with the confidentiality rules of the GDPR

Information I collect:

- In order to provide you with my services, I use your information (name, email, address, telephone) to process your order, resolve a dispute or provide customer service.
- When you have sent me your explicit consent, which you can revoke at any time, by subscribing or unsubscribing to the Newsletter.
- if necessary, to meet a legal obligation, a legal judgment or in connection with a request for justice, such as the fact of keeping information concerning your purchases within the framework of tax legislation.
- as necessary, to serve my legitimate interests, where those legitimate interests are not overridden by your rights or interests, to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve these services. I use your information, if necessary, to comply with my defined obligations in order to fulfill your orders and deliveries.

Sharing and Dissemination of Information:

- I share your information with service providers. I use certain third parties that I trust to perform certain actions or provide certain services for my shop - transport companies for example (La Poste or other). I may have to share your personal information with these third parties, but only that which is essential to the performance of these services.
- Activity transfers. If I sell my business or merge it with another, I may have to disclose your information as part of that transaction, but only to the extent permitted by law.
- Compliance with the law. I may need to collect, use, retain, and share your information if I believe in good faith that it is necessary and reasonable to: respond to a legal process or state request, enforce my agreements, terms, or regulations; prevent, investigate or manage any fraud or other illegal activity, or any technical or security issues; protect the rights, property, and safety of my customers or others.

Data Retention:

Under the GDPR, I retain your information only for as long as necessary to provide my services to you and for the purposes set out in my Privacy Policy. I may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally keep them for a period of: 4 years.

Transfers of Personal Information outside the EU:

- I may potentially store and process your information through third-party hosts located in the United States or other countries. It may therefore happen that I transfer your personal information to a jurisdiction where the legislation concerning data protection and governmental supervision is different from that of your country. If I need to transfer your personal information outside of the European Union, I rely on the Privacy Shield as a legal basis for doing so, Google Cloud being Privacy Shield certified.

Your rights :

- You may have the right to access the personal information that I hold about you and to receive a copy of it by contacting me. You will find my contact details below.
- You may also have the right to modify your personal information, to restrict my use of it or to delete it. Except in exceptional circumstances (for example, if I had to retain data related to my store for legal reasons), I will generally delete your personal information upon request.
- You can object to me processing some of your information for my legitimate interests and to receiving marketing messages from me after you have explicitly consented to receive them. In these specific cases, I will delete your personal information unless I have legitimate grounds for continuing to use it, or in cases where it is necessary for legal reasons.
- If you are located in the European Union and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you can do so with your local data protection authorities .

Buyers can contact me:

In the context of European data protection law, I, the undersigned,Aurélie MARTIGNAC,am the data controller with respect to your personal information. For any questions or concerns, you can contact me on my emailo.mosaic.design@gmail.com. You can also mail me at:

Aurélie MARTIGNAC
33 rue Robert-Louis Stevenson - apt 28 
31270 VILLENEUVE-TOLOSANE